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Help & Guidance

Who doesn’t need a little help and guidance once in a while? And here’s what we know for sure: when it comes to the big decisions in life, such as where to go to college, who to marry, and where to live–most of us look to others for their valuable insights and experience. The same is true for us when it comes time to make end-of-life decisions for ourselves or those we love.

Our Help & Guidance section is full of useful, practical information to help you through all the stages of making cremation arrangements, planning a cremation ceremony...and beyond. Explore the articles in this section, and should you still have questions, feel free to call us at 1 866 748 3625.

Guidelines for Choosing a Cremation Provider
Whether you are pre-arranging a cremation, or have immediate need of cremation services, you should take the time to verify the quality of their policies and procedures. Here’s how.
Questions You Should Ask a Provider
Choosing a cremation company is no small decision, and it pays to ask the right questions. We ask that you consult this list of important points when interviewing any cremation provider.
Are You Price-Shopping?
We know price is an important consideration for many families. But, when it comes to selecting a cremation provider, is price the only consideration? Come learn what’s more important than price.
Who to Call First
No one is fully prepared for the death of a loved one. Even when anticipated due to illness, when the moment comes, who should you call? Our guidelines will help.
How to Tell Family Members
What do you want the experience of learning about the passing of a loved one to be for them? Share the news with kindness, and follow our practical suggestions.
Cremation Glossary
Chances are, you’re no expert in cremation. Fortunately, we are; in fact, we have years of experience for you to draw upon. Here’s where we decode the language of cremation for you.
Frequently Asked Questions
Do you have concerns about a loved one’s cremation decision? Are you making pre-arrangement plans for you or a family member which involve cremation? Our list of common questions can help.
Legal Issues
After the death of a loved one, there are many legal details that need to be sorted out. Let us help you clear up any confusion, or deal with any problems you may be experiencing.
Organ & Tissue Donation
Are you or a loved one considering organ donation? Our list of common questions will help in making that decision. We also invite you to speak with our knowledgeable staff.